Shipping policy
Shipping Policy
Last updated: November 30, 2024
At Ultra Cooler, we are committed to delivering your phone and tablet coolers in a timely and efficient manner. Please review our shipping policy below.
Order Processing
Orders are typically processed within 1-2 business days after payment is confirmed. Orders placed during weekends or holidays will be processed on the next business day.
Shipping Locations
We currently ship to the following regions:
- Europe
- North America
Shipping Times
Once your order is processed, it will typically take between 7 to 14 business days to arrive, depending on your location. Delivery times may vary slightly based on the destination and any potential delays from our shipping carriers.
Shipping Costs
We offer free international shipping on all orders to Europe and North America.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available) so you can follow your package’s progress.
Delays
While we make every effort to ensure timely delivery, please note that Ultra Cooler is not responsible for delays caused by the shipping carrier, customs processing, or other unforeseen circumstances. If your order is delayed beyond the estimated shipping window, please contact us, and we will assist in tracking the package.
Contact Us
If you have any questions about your order or shipping status, please reach out to us at:
Email: info@ultracooler.store